Terms of service
TERMS OF SERVICE
Last updated: July 1, 2026
These Terms of Service ("Terms") govern your access to and use of the VeraSpoon website, including any content, functionality, and services offered on or through veraspoon.co (the "Site"), operated by Northwave Brands LLC, a Wyoming limited liability company ("Northwave," "we," "us," or "our").
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. ELIGIBILITY
You must be at least 18 years old, or the age of majority in your jurisdiction, to make purchases on our Site. By using our Site, you represent that you meet this requirement.
2. PRODUCTS AND ORDERS
We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
3. SHIPPING AND DELIVERY
Northwave works with third-party suppliers to fulfill orders. As a result, shipping times may vary depending on product availability and supplier location. Estimated delivery times provided on the Site are approximate and not guaranteed.
We are not responsible for delays caused by customs, carriers, weather, or other circumstances beyond our control.
4. PRICING AND PAYMENT
All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Payment must be received in full before an order is processed.
5. RETURNS AND REFUNDS
Please refer to our Refund Policy for detailed information regarding returns, exchanges, and refunds.
6. INTELLECTUAL PROPERTY
All content on this Site, including text, graphics, logos, images, and software, is the property of Northwave Brands LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.
7. USER CONDUCT
You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site. You agree not to attempt to gain unauthorized access to any part of the Site or any systems connected to it.
8. THIRD-PARTY LINKS AND SERVICES
Our Site may contain links to third-party websites or services that are not owned or controlled by Northwave. We are not responsible for the content, privacy policies, or practices of any third-party sites.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Northwave Brands LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid for the product(s) giving rise to the claim.
10. INDEMNIFICATION
You agree to indemnify and hold harmless Northwave Brands LLC, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of the Site.
11. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.
12. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes constitutes acceptance of the updated Terms.
13. CONTACT US
If you have any questions about these Terms, please contact us:
Northwave Brands LLC
30 N Gould St, STE R, Sheridan, WY 82801, USA
Phone: (305) 745-7052
Email: support@veraspoon.co